Support
Let’s get your beat back.
For help with recording, beat detection, playback, saving, or subscriptions, email support@spitty.app.
Spitty cannot hear my recording
Open your phone’s system settings and confirm microphone access is enabled for Spitty. Record in a relatively quiet place, keep the phone a comfortable distance away, and make each hit distinct without clipping the microphone.
The generated beat needs corrections
Tap the grid and enter Correction Mode. Fix the cells to match what you intended, then tap Finished Correcting. Spitty uses those verified corrections to personalize future classifications on your device.
Playback and the highlighted column do not align
Pause playback, make your edit, and start the loop again. If the issue repeats, include your device model, operating-system version, BPM, and approximate bar count when contacting support.
Include with a support request
- Your phone model and operating-system version
- The Spitty version shown in Settings
- What you expected and what happened instead
- A screen recording if it is safe and useful to share